assembly consisted of a 75 hp energy efficient
Baldor Motor coupled by Falk fluid coupling to
a Falk 2090 Y speed reducer with a Falk 1140T
Steelflex output coupling.
customer called us on a Tuesday afternoon
stating that one of their main conveyors had
broken down, and the Foote Jones speed reducer
was currently on the conveyor had broken down
beyond repair. The best delivery they could
get for the replacement unit was 3 weeks, and
needless to say, they could not wait that
Torque was called in to examine the problem,
and after just a few hours of consultation
with the customer and the Falk Corporation, it
looked as though we could provide a complete
turn-key replacement using Falk and Baldor
components, and could have the completed unit
delivered to the conveyor location by that
Friday afternoon. Falk did an exemplary job of
building the gearbox in just over one day, and
while the paint was still tacky, two
volunteers from Power Torque loaded the 2090 Y
and the couplings into our flatbed, and drove
through the night from Milwaukee to St. Louis.
Thursday the complete unit was assembled, and
Power Torque delivered the entire turn-key
package late Thursday evening.
customer was so impressed by Power Torque's
"immediate response and above and
beyond actions" that they named us
as their Supplier of the Year. They were also
extremely pleased that they were not charged a
breakdown or surcharge fee.
Torque has been in business for more than 40
years, and part of the reason for this is, that
we do not consider this type of job "above and
beyond", we knew that our customer was in
need, and our experience was able to help them
get through a very difficult and costly situation.